Dedicated Service, Dedicated Brand

Shipping & Delivery

How long does it take to deliver?

When you place an MW order, the work begins immediately as each order is carefully handmade by our professional craftsmen. Product completion and dispatch takes approximately 5-10 business days.

For all orders that are placed in the US, we are pleased to let you know that delivery is fast and your order gets to you within 5-8 business days, FEDEX Express 3-7 days;(UK delivery date 3-8 days),(Canada delivery date 8-10 days ;FEDEX Express 3-7 days )

For all other nations, it is delivered within 8-15 days. We work with major couriers and postal services worldwide to ship your orders.

Regardless of your location in the world, we will get your MW jewelry to you.

What delivery method will you use?

We work with major couriers and postal services worldwide to ship your orders, You can see a list of couriers by country here:

Country Courier  Country Courier
United States FedEx, USPS Australia Australia Post, Fastway
United Kingdom RoyalMail France La Poste
Canada Canada Post Germany Germany
Italy Poste Italiane, GLS Spain Correos

Do you ship worldwide?

Yes, we ship our products globally.

What time are deliveries usually made?

Items are delivered via the local postal service usually during business hours. (Monday – Friday, 9:00am – 5:00pm)

How can I track my shipping?

We don’t send out tracking codes automatically, instead we send shipping updates to your email and text whenever it has been shipped and when it is close to delivery. You can contact us at if you want an update of the shipping status, we can provide a tracking number and inquiry website to you then.

We are not liable for any items lost in transit/delay caused by the carrier company. If you experience any issues with the delivery please contact the carrier directly.

Please note that during holidays or sale periods delivery may take longer.

All our jewelry is packaged in beautiful presentation boxes.These boxes are made of high-end synthetic leather.

When you place an order in MW jewelry, the work starts immediately. Each order is carefully handmade by our professional craftsmen. The orders of K-gold materials and customized orders from customers will also confirm the design drawings of the rings with customers to further ensure that the customized rings are consistent with what customers want.
Whole course insurance.
The transportation of all orders is divided into standard distribution, FedEx and DHL transportation. The customer can select the required transportation mode when placing an order.
For all products purchased from MW jewelry, we will insure the whole process of shipment and transportation, and all expenses shall be borne by the express company. Avoid the risks that may occur during transportation when customers buy expensive goods.
After each order is sent, we will inform the customer by email of the sending time and the shipping number. And after the delivery of the shipping order is displayed, send an email again to confirm the delivery of the package with the customer to ensure that each order is delivered to the customer.
MW jewelry is committed to serving every customer, so that everyone can have their own favorite jewelry.

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